Submit ›
  • Customers like
    • Accuracy1
    • Customer service1
    • Interest rate1
  • Customers don't like
    • Run around6
    • Unscrupulous5
    • Lies5

  • 15 hours ago
  • Loans and Mortgages
  • 25

I was approved a pre-approve loan letter and I was assured that I can start my home buying process (BAIT). I found a home and gone through all the steps until appraisal then at the 10th hour I was informed that I no longer qualify for the loan approved(SWITCH). I have lost monies, time, and inconvenient my realtor, the seller, and seller's agent time. The icing on the cake was that the final... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Loans and Mortgages
  • Loan Agreement
  • 23
  • REVIEW RATING 3/5

Long story short: they lied, called us liars. We asked to hear the taped conversation, which they insisted they had, and they REFUSED to play it back. My husband lost his job, called them to make arrangements, they agreed. He got a job 1 week later, and the harassment began. We tried to pay them the current amount, plus 1/2 of the previous and they REFUSED. It was all due immediately, or they... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Loans and Mortgages
  • San Francisco, California
  • Mortgage
  • 42
  • REVIEW RATING 4/5

TL;DR: QuickenLoans pulled my credit twice in 2 days (because they mistyped my name the 1st time), it caused my credit score to drop by 18 points. Equifax says that they are the ONLY cause to that drop. They refuse to remove the first inquiry because they're afraid of appearinf "fraudulent" - result? my score is 18 points lower, we cannot get a decent rate for our mortgage. So either we wait 6-12... Read more

Was this review helpful? 0 0

Easy Streamline loan turned into 6 weeks of asking for the same documents and changing the closing costs 4 different times as well as changing the locked in interest rate. Bad business practices! Add comment

  • May 06
  • Loans and Mortgages
  • Tustin, California
  • Mortgage Refinance
  • 192
  • REVIEW RATING 5/5

I applied for a refinancing loan with Phillip Baker / Quicken Loans and he promised a certain rate. I submitted all the necessary documents and he requested an updated statement showing that I had the money for the closing costs in my account. I provided that in 2 business days and then he said I would need to pay an extra $2,000.00 to keep the same rate. Even though the market rate had dropped... Read more

Was this review helpful? 3 0

  • May 05
  • Loans and Mortgages
  • Columbia, South Carolina
  • Loan Refinance
  • 167
  • REVIEW RATING 4/5

I dealt with them 2014 to refinance a loan. The first thing they do is obtain $400 for appraisal instead of getting this fee after you are approved. However, this company lie by telling you are approved. All the time spent uploading documents telling you that you must complete within 24 hrs Pressuring you so you dont read the contract which is not legal. Don't use this comany they are a scam. ... Read more

Was this review helpful? 2 0

  • May 04
  • Loans and Mortgages
  • Cleveland, Ohio
  • Mortgage Loan
  • 212
  • REVIEW RATING 4/5

This *** idiots first pre-approved us then once we started the loan process basically told us this loan would never make it through underwriting. we provided them the same document 20,000 times, then the said oh ya this will work. Sent it through under writing. we received a final approval letter from them that was sent to the sellers of the house so they could then close on their house. NOW... Read more

Was this review helpful? 1 1

  • May 02
  • Loans and Mortgages
  • Tempe, Arizona
  • Property Loan
  • 137
  • REVIEW RATING 4/5

wow....we are going thru the same thing right now with QL changing the original loan disclosure. At the last minute, they upped the loan amount, lowered the down payment, like they don't think we realize how much more it's going to cost us during the loan term duration???? Yeah, they'll gain more from the 'upped' loan amount in their stocks, while we end up paying thousands more during the length... Read more

Was this review helpful? 1 1

  • Apr 29
  • Loans and Mortgages
  • Millville, New Jersey
  • Mortgage Refinance
  • 196
  • REVIEW RATING 5/5

Its a Scam!!! They use the “In for a penny, in for a pound” approach and hope you go for the pound. After dozens of solicitations, I engaged Quicken Loans to see what they actually could do for me. All I wanted to do was lower my monthly mortgage payment. With excellent credit, and a few answered questions, I was told I could save just over $100 a month. Red Flag #1: Of course, the guy told me... Read more

Was this review helpful? 2 0

  • Apr 21
  • Loans and Mortgages
  • Refinance
  • 1
  • 1
  • 199
  • REVIEW RATING 5/5

I went shopping for a refinance a couple of weeks ago, calling and online inquires to the various mortgages, especially the ones that advertise on TV, or online. I made an inquiry with Quicken Loans, and it was like talking to a new car salesman. They won't give you the rate upfront, rather it's more like a 100 questions. Basically you do the application upfront, over the phone first, then later... Read more

Was this review helpful? 2 0

Had an experience with Quicken Loans?

Write a review
Did not find what you were looking for?
 
×
You are reading about Quicken Loans.
Filing a new complaint about
×