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  • Customers like
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I was contacted on 12/26/2015 by a Dave Mettert from quicken loans telling me they could save me a lot of money by doing a refi, catch was he wanted a good faith deposit of $400.00. I was hesatent at first but after about a month of phone calls almost daily I gave them the oppurtunity and the $400.00. At first things were going smooth, but evrything fell apart quick. A bad apprasil, numerous lies, uploading almost 100 documents and them... Read more

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I WAS APPROVED FOR MY HOME I CURRENTLY RESIDE IN ALMOST 8 MONTHS AGO. AFTER ALL THIS TIME, PAPER WORK AFTER PAPER WORK? ALL CHECKS CASHED? TITLE DONE, INSURANCE DONE. 4 DAYS BEFORE CLOSING? BOOM, NO LONGER APPROVED DUE TO CREDIT SCORE DECLINE. WHY? Q AND L PULLED MY CREDIT 15 TIMES. 15 TIMES. DROPPED ME LIKE A ROCK BUT HAD NO PROBLEM TAKING MY MONEY AND HAD ME DUE REPAIRS TO THE HOME I DONT EVEN OWN. THEY ARE RUDE AND LIERS. ALL FRAUD. THIS IS... Read more

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I ha d aloan asked them to reviw my financials to ensure that before I wasted my $400 on an appraisal that the ONLY thing that could go wrong was a non financial issue eg title, appraisal etc. They "reviewed" my financials assured me all was well, paid my $400 had appraisla done and jumped throiuhg hoops to get title cleared and was assured we were going to close in a week...this is now 60days plus and ticking and then hey...we cant close you... Read more

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We started our process in mid March. Asked for paperwork sent it in and everything was great. (loan specialist was awesome) once it got to the final person it all fell apart. 1 week before closing she informed us we needed about 30+ forms faxed. (stuff that takes at least week to get) She also changed our closing date because "we told her that" which we all know that's between the realtor, seller and us. So we actually had to extend our... Read more

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I applied for the loan they said I had to do thing too the home so I would qualify 90 days later still jumping throu hoops and now they won't me to fax new info in there was out of date now told them go fly a kite don't like there buissness practice at all very rood people Add comment

This company a total joke there practices should be shut down strug me out over 90 days made me spend $1000 on my home then wonted me to resend all my docs said they were out dated I'm a 794 credit rating I told them to take a hike if you won't to do a loan Ck up on this company there a scamm Add comment

Within 7 weeks of our first contact with Quicken Loans, we closed (within our lock-in period) on a refinance with a GREAT interest rate and low/reasonable fees. From our initial contact with the loan agent, to working with the financing team, to closing, we were/are pleased with the service, professionalism, and attitude of the staff and the overall smoothness of the process. Sure, we had to paint a few doors, but those were already on our to-do... Read more

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Working with Quicken has been an absolute nightmare. Before we even starting looking for homes, we contacted them and asked for a preapproval letter. Once we had that in hand, we started looking. Once we found a house, we again called to ask for confirmation we were approved. Dustin, our loan officer, told us we were good to go at least 20 times. Well, fast forward a month and hundreds of documents supplied...less than 2 weeks before close,... Read more

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Quicken loans contacted me in Feb 2016 regarding refinance. I would not give them my ssn. They contacted me again a week later and I gave them information. My credit score was well over 700, They offered 3.75 0 points fixed mortgage. We started the process and it was one document after another. 3 years of tax, rental properties information including the insurance and personal property taxes. I asked when will we close and they started... Read more

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Their appraiser was the absolutely worst. I know what the houses are worth in my area. They sent an appraiser from some small town, instead of having a local appraiser do the appraisal. The appraisal was approximately $22,000 under what my house appraised for 2 years ago. I now know their scheme. Under appraise the homes, they have already collected the appraisal fee, and they know you probably will not proceed. The worse company I have... Read more

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