Quicken Loans Complaints and Reviews

Had an experience with Quicken Loans?   Submit review ›
Quicken Loans
Main address: 20555 Victor Parkway 48152 Livonia MI
(800) 251-9080, , help@quickenloans.com
  • 299 complaints
  • $140K claimed losses
  • $461 average
  • Show More
Had an experience with Quicken Loans?
Submit review › Submit review ›

     

  • 2 days ago
  • Advertisements and Cons
  • Very Unprofessional
  • 30

THERE STAFF WERE THE MOST INEPT GROUP OF IDIOTS. I FINALLY TOLD THEM TO GO F...K YOURSELF.EVERY DAY IT WAS ANOTHER EXPERT HANDLING MY LOAN.I THOUGHT IT WAS THE MOVIE GROUND HOG DAY.EVERY *** I DEALT WITH NEEDED ANOTHER DOCUMENT.AND THE FUNNY THING WAS THEY WERE GIVEN THESE DOCUMENTS WHEN THIS PROCESS STARTED! THEN I WAS GIVEN A CLOSING DATE,TOOK THE DAY OFF FOR THIS AND THE DAY OF THE CLOSING... Read more

Was this review helpful? 0 0

     

  • Aug 30
  • Loans and Mortgages
  • Walnut Creek, California
  • Loan Processing
  • 268

I have been with QL since 2012 and it was the biggest hassle I have ever encountered to get a loan processed with them. They always wanted " one more document " of some type... I then had a problem with making a payment and fell behind a month and then the big time harassment started and continued after I was current on my payment. I had people walking around my house on a Saturday evening at 7pm... Read more

Was this review helpful? 0 0

     

  • Aug 26
  • Loans and Mortgages
  • Oldsmar, Florida
  • Bait And Switch Tactics
  • 241

I want to seriously urge anybody out there to NOT do business with Quicken Loans EVER. Don’t make the same mistake we did and ignore all the bad reviews. I’m sure some of you have reasons why you’re considering going with them (so did we) but trust me, in the end it’s not worth it, especially if you lose time, money and possibly the house, like we did. Quicken is unscrupulous and uses... Read more

Was this review helpful? 1 0

     

  • Aug 13
  • Loans and Mortgages
  • Wrong Credit Score
  • 425

I contacted Quicken Loans regarding getting a pre-approval for a loan (to speed up the closing process on a house I'm looking at). I had run my credit reports through Experian (all three bureaus), and was showing no score under a 620 (Experian - 649, Transunion - 658, Equifax - 641). Needless to say, after spending 15 minutes on the phone with someone who sounded like a used car salesman, I... Read more

Was this review helpful? 0 0

     

  • Jul 08
  • Loans and Mortgages
  • Refinanced Mortgage
  • 293

I am having a particularly horrible experience with Quicken Loans. They bait and switch on the interest rate then they promise closing dates and say how simple it will be. Its not and it feels like they don't care. they lie to me on the phone and then are never there when you call. Always leaving voicemails. The online experience leaves you very frustrated and does a terrible job at telling you... Read more

Was this review helpful? 0 0

     

  • Jun 26
  • Loans and Mortgages
  • Amesbury, Massachusetts
  • Loan
  • 225

All was going smooth until the appraiser showed up. As there are various square calculations of my home online I asked the appraiser to confirm the sf while onsite and she flatly refused even through I had prior legal documents confirming the size and she refused to look at those. The valuation was based on county records and the details were not verified by Quicken Loans. They said there was... Read more

Was this review helpful? 1 0

     

  • Jun 24
  • Loans and Mortgages
  • Raleigh, North Carolina
  • Credit Check
  • 1
  • 1
  • 195

Yesterday i spoke to one of your loan specialist over phone. I was not willing to run my credit and wanted to explore if that product suits me. I was interested in 5 ARM and wanted to pay 5% down payment. He has forced me to run credit check and then after 10 mins he called me and told me that for ARM product you need to put 10% down. He was so shame less that he told me that mistakes happens.... Read more

Was this review helpful? 2 0

     

  • Jun 06
  • Loans and Mortgages
  • Home Loans
  • 1
  • 1
  • 223

I just sent an email back to this company basically threatening them with legal action as they call my house every day 4x a day and now my cell...all due to my checking out an email and rates...Furthermore I had to become engaged with an arrogant agent one time who peppered me with questions about my financial state and telling me when I said I had to think about it..."its no skin of my... Read more

Was this review helpful? 1 0

     

  • May 23
  • Loans and Mortgages
  • Syracuse, New York
  • Unethical Loan Officers
  • 1
  • 1
  • 269

I got pre approved for a home loan then the next day they started coming up with excuses as to why it did not get approved I do not think it is ethical for them to do that to people that were open and did not lie on nothing to get a home loan. I was treated like a criminal and told that I did not meet there criteria to get a loan. I asked to speak to a supervisor and he said what was said on the... Read more

Was this review helpful? 2 0

     

  • May 13
  • Loans and Mortgages
  • Olathe, Kansas
  • Loan Service
  • 218

Up front they said they would pay off 3 credit cards and cash out a total of 24,000 for window replacement. Documents full of mistakes including 3 mistakes on appraisal. All said and done closing cost went from $2300 to $7666 with total cash out $4000 I cancelled the loan process and they sent me a closing letter that they could not at this time refinance because of low appraisal!!! I have $63000... Read more

Was this review helpful? 1 0
 
×
You are reading about Quicken Loans.
Filing a new complaint about
×