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  • Customers like
    • Interest rate2
    • Customer service1
    • Speed1
  • Customers don't like
    • Run around6
    • Lies5
    • Unscrupulous5

  • 2 days ago
  • Loans and Mortgages
  • Fha Loan
  • 2
  • 2
  • 56
  • REVIEW RATING 4/5

When contacted by Quicken Loans, explained the purpose of loan for refinance with cash out. Given best option of FHA loan, their proposal, with appraisal requiring upfront payment of non refundable $400. Appraisal for home within reason, pool needed to be repaired at a cost of $10,000 to be repaired before loan would be approved. THAT WAS THE WHOLE PURPOSE OF THE LOAN AS TOLD UP FRONT. So... Read more

Was this review helpful? 0 0

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they couldnt follow threw with the loan .we are on land contract. So many days 2 purchase our home we may lose our home .because of them i would never never recommend them 2 anyone terrible experience Add comment

  • Jun 26
  • Loans and Mortgages
  • Scottsdale, Arizona
  • Mortgage
  • 1
  • 1
  • 130
  • REVIEW RATING 4/5

first they tell you there are no costs when you refinance. Wrong! then it all changes after they have you deal with over 8 different people who all have no idea what they are doing. I have examples of resubmitting the same information up to 6 different times. now I am finally at closing and most of the information has changed or wasn't completed and they requested the information I sent... Read more

Was this review helpful? 0 0

  • Jun 26
  • Loans and Mortgages
  • Mason, Michigan
  • Mortgage Application
  • 1
  • 1
  • 100
  • REVIEW RATING 5/5

When I started this process with Quicken loans I was asked to send several forms and I did. One such form was my DD 214. I received a message afterwards that my forms would be look that over the next 72 hours and that if additional forms were needed they would let me know. That never happened. For what ever reason my DD 214 was lost in the process either on my part or Quicken loans. However, I... Read more

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  • Jun 21
  • Loans and Mortgages
  • Bernards, New Jersey
  • Loan Refinance
  • 2
  • 2
  • 101
  • REVIEW RATING 4/5

I applied for a refinance. I asked for paperwork to be sent prior to giving out my credit card info. I am glad i did that. Loan is bogus. Loan officer added $5000 to my income that i do not have. Do not do business with them. Read more

Was this review helpful? 0 0

  • Jun 17
  • Loans and Mortgages
  • Mortgage Application
  • 1
  • 1
  • 178
  • REVIEW RATING 4/5

I went through their app process, and at the end, the interest rate I was offered was higher than I had already been offered thru other lenders, so I told him I had to go with the other lender. So then the guy on the phone then told me "that wasn't the best rate that I qualified for" and he said he could offer a better rate. That just totally reached me. I was livid, these guys are trying to... Read more

Was this review helpful? 0 0

  • Jun 16
  • Loans and Mortgages
  • Downers Grove, Illinois
  • Cold Calling
  • 1
  • 1
  • 66
  • REVIEW RATING 3/5

As soon as you submit information to quicken loans they sell your information and you suddenly have 15 phone calls a day trying to get you to finance. Additionally, my email from predatory lender services went up by 20-30 emails a day. They just want to sell your information to other companies and make money off you that way of they can't qualify for you in a mortgage. Read more

Was this review helpful? 0 0

  • Jun 10
  • Loans and Mortgages
  • Loan Refinance
  • 1
  • 1
  • 217
  • REVIEW RATING 4/5

Quicken promised and sold the refinance on Quicken "covering all closing costs" then two days after they charged by card $500 the terms drastically changed and when I withdrew (the numbers no longer made any sense to refinance with Quicken as they changed by 3500 dollars for closing costs and the loan amount went up with "origination fees") they refused to refund the $500. The "team leaders" I... Read more

Was this review helpful? 2 1

  • Jun 08
  • Loans and Mortgages
  • Detroit, Michigan
  • Loan Appraisal
  • 2
  • 2
  • 345
  • REVIEW RATING 5/5

Contacted them regarding a loan to buy a house. Gave all of the information they requested; informed them time is of the essence as I am a renter and my landlord sold the house I was in and wanted me out within 60 days of 5/30/15, I contacted them 5/5/15. I was provided with 2 pre-approval letter, the second higher than the first and was told I qualify for a loan up to $200,000. Found a house,... Read more

Was this review helpful? 1 0

  • Jun 08
  • Loans and Mortgages
  • Fishers, Indiana
  • Mortgage Refinance
  • 1
  • 1
  • 209
  • REVIEW RATING 4/5

Called in for some initial, prelim. info on doing a re-fi on my mortgage. Told them just calling for info and agreed to let him run my credit. Quicken ran my credit and then received an urgent text from Lifelock stating another Company Credco (affiliated with Quicken) also ran my credit dropping my score anywhere from 20-30 points on major Bureaus Transunion, Experien,etc. Called him back and... Read more

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