1.3
  • Customer service1 votes
  • Interest rate1 votes
  • Speed1 votes
  • Run around5 votes
  • Customer service4 votes
  • Unscrupulous4 votes
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  • Apr 21
  • Loans and Mortgages
  • Refinance
  • 80
  • REVIEW RATING 5/5

I went shopping for a refinance a couple of weeks ago, calling and online inquires to the various mortgages, especially the ones that advertise on TV, or online. I made an inquiry with Quicken Loans, and it was like talking to a new car salesman. They won't give you the rate upfront, rather it's more like a 100 questions. Basically you do the application upfront, over the phone first, then later... Read more

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Was just a. Run around they don't use a reg apprasisal it's a hud apprasisal witch is 1/2what your house is worth don't tell you upfront real rip off Add comment

  • Apr 08
  • Loans and Mortgages
  • Detroit, Michigan
  • Conditional Loan
  • 171
  • REVIEW RATING 5/5

QUICKEN LOANS "CONDITIONAL LOAN APPROVAL LETTER" MEANS NOTHING AFTER GIVING ME "CONDITIONAL LOAN APPROVAL LETTER" AND IMMEDIATELY AFTER I HAD MET ALL THEIR CONDITIONS....THEY CHANGE THE DEAL....QUICKEN WOULD NOT HONOR THE ORIGINAL CONTRACT AND WOULD NOT PROCESS THE AGREED TO CONTRACT...AND WERE NOW PLACING NEW DEMANDS .UPON THE PROCESS....!!!! WHICH WERE NOT DISCLOSED NOR DISCUSSED....!!! I HAD... Read more

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Quicken loans was to give me a mortgage. 2 weeks before my loan was to close they told me i needed another 2 thousand dollars, that was never mentioned before in any if the paperwork. I wasted 2 months and 900 dollars with these people to not get my loan Add comment

  • Apr 04
  • Loans and Mortgages
  • Rome, Georgia
  • Loan Refinance
  • 230
  • REVIEW RATING 5/5

I am at my wits end with this company. I have been in the business of refinancing and owning rental properties for over 30 years and NEVER had a loan go this bad. The loan I applied for was to reduce the interest rate on a rental property. It started with them wanting 800.00 up front. Then, it was downhill from there. They requested the same documents over and over due to the confusion within... Read more

Was this review helpful? 3 1

  • Mar 27
  • Loans and Mortgages
  • Portland, Oregon
  • Positive Experience
  • 345
  • REVIEW RATING 5/5

I highly doubt this will get published... but I feel I must at least attempt a review on here considering most of the reviews on here are WAY out in left field. I literally just closed on a loan (signed yesterday, 3/26 and funding is about an hour away) and I didn't have a SINGLE issue that any one on here is talking about. It wasn't even a small loan, it was well over $300,000. In regards to... Read more

Was this review helpful? 3 1

  • Mar 25
  • Loans and Mortgages
  • Aurora, Colorado
  • Staff
  • 130
  • REVIEW RATING 4/5

The guy was very rude when i told him that i was using 3lenders to see who would give me best deal. He starts off saying oh no one can beat us pretty piseed that i even mentioned i was doing 3. Also once i told him my quote from credit union he again was rude. His toned change again this is 1week later. My credit union was almost quarter % better on rate an $2k less closing cost. Never again will... Read more

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  • Mar 24
  • Loans and Mortgages
  • Virginia Beach, Virginia
  • Mortgage Refinance
  • 177
  • REVIEW RATING 4/5

I made sure from my first call that the escrow monies were to be sent to me at closing & it was agreed upon with everyone I spoke to . HOWEVER , at closing I find it had been rolled into the total due on my previous loan , to bring the total down for them to pay off. In other words they took the money out of one of their pockets & put it in the other one. Now , 3 years later , I am... Read more

Was this review helpful? 0 1

Last year quicken used my account to pay someone else's mortgage. Still trying to clean up my credit. They are a joke. The mortgage amount was 1500.00. 3 times the amount of what we pay, so we had sent other payments. Then the checks started bouncing. Not knowing that quicken had drained our account. Add comment

  • Mar 17
  • Loans and Mortgages
  • Tampa, Florida
  • Car Loan
  • 104
  • REVIEW RATING 4/5

don't believe nothing to say they lead you on cost you money I need your divorce papers that said had to pay child support or alimony divorce papers say uncontested my son's 25 and 26 my divorce was in 2000 separated in 94 I told Josh at Quicken Loans have nothing else this car off the loan kept saying try again they stole my $400 appraisal money fast talkers all AR I plan to talk to the Better... Read more

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