Quicken Loans Complaints and Reviews

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Quicken Loans
Main address: 20555 Victor Parkway 48152 Livonia MI
(800) 251-9080, , help@quickenloans.com
  • 305+1 mobile complaints
  • $180K claimed losses
  • $604 average
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  • Nov 08
  • Loans and Mortgages
  • Portland, Maine
  • Property Loan
  • 175

QL per approved my loan before I located property to purchase. I then submitted to them my purchase and sale for a detached condo. I completed quite a bit of paperwork and was asked to change the description from condo to single family home. Then they asked for the initial $500 to cover appraisal, etc. I complied in good faith. In trying to get additional information, I was switched off to... Read more

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  • Oct 30
  • Loans and Mortgages
  • Loan
  • 94

I had the same exact experience. I was transferred from one person to another depending on which stage the loan was at and none of them communicate with one another. It was exactly like groundhog day. I am actually still going through it with these rip off artists. Unfortunately, I had some debts that needed to be paid off in the loan. I spent time negotiating better payoffs with my debtors, each... Read more

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  • Oct 20
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Pushy Company Representative
  • 432

My wife and I got a new mortgage a few months ago from Quicken --- very good service. Not as low as a price as I had wanted, but ok. About 12 days ago we were called by Quicken. Fast talking guy who wants to save us money. Somebody named Andi Numan. If we do what he says we will lower our mortgage payment. No money out of pocket. I have other things to do during the day, more important than... Read more

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  • Oct 10
  • Loans and Mortgages
  • Santa Maria, California
  • Home Loan
  • 228

I too was taken for $500. My home came in much lower than they had assured me over the phone. Now they want to give me a loan that requires mortgage insurance. I already have my first loan with them at 4.125%. All I wanted to do was combine the first and second which is about $26,000. Total rip off. They just made $500 off of me for doing nothing. Makes me sick! I have tried to get my money... Read more

Was this review helpful? 1 0

Rip off company, I called to inquire information regarding a HARP, they kept calling me after I decided not to do business with them especially after reading these post. Add comment

     

  • Oct 07
  • Loans and Mortgages
  • Hinckley, Ohio
  • Mortgage Appraisal
  • 1
  • 1
  • 346

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the appraisal came back at 258,000.00. Quicken proposed a better deal so I went with them. Well they are slow and the mortgage banker took 2 weeks off of work for vacation and my original appraisal expired. Quicken sent out another appraiser (el dorko himself) who came back at... Read more

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  • Oct 04
  • Loans and Mortgages
  • Mortgage Credit Report
  • 201

If you know anything about personal credit, you would know that a report run by YOU is not the same one as an RMCR (residential mortgage credit report) A consumer report only grades your personal payment history. an RMCR, which is a much more detailed report, takes into account ALL behavior on your credit, including medical collections, Judgements, available credit, historical credit, etc. You... Read more

Was this review helpful? 0 1

     

  • Sep 29
  • Loans and Mortgages
  • Unprofessional Staff
  • 2
  • 2
  • 215

THERE STAFF WERE THE MOST INEPT GROUP OF IDIOTS. I FINALLY TOLD THEM TO GO F...K YOURSELF.EVERY DAY IT WAS ANOTHER EXPERT HANDLING MY LOAN.I THOUGHT IT WAS THE MOVIE GROUND HOG DAY.EVERY *** I DEALT WITH NEEDED ANOTHER DOCUMENT.AND THE FUNNY THING WAS THEY WERE GIVEN THESE DOCUMENTS WHEN THIS PROCESS STARTED! THEN I WAS GIVEN A CLOSING DATE,TOOK THE DAY OFF FOR THIS AND THE DAY OF THE CLOSING... Read more

Was this review helpful? 1 1

     

  • Aug 30
  • Loans and Mortgages
  • Walnut Creek, California
  • Loan Processing
  • 409

I have been with QL since 2012 and it was the biggest hassle I have ever encountered to get a loan processed with them. They always wanted " one more document " of some type... I then had a problem with making a payment and fell behind a month and then the big time harassment started and continued after I was current on my payment. I had people walking around my house on a Saturday evening at 7pm... Read more

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  • Aug 26
  • Loans and Mortgages
  • Oldsmar, Florida
  • Bait And Switch Tactics
  • 453

I want to seriously urge anybody out there to NOT do business with Quicken Loans EVER. Don’t make the same mistake we did and ignore all the bad reviews. I’m sure some of you have reasons why you’re considering going with them (so did we) but trust me, in the end it’s not worth it, especially if you lose time, money and possibly the house, like we did. Quicken is unscrupulous and uses... Read more

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