QUICKEN LOANS

Ugh....I fell for it before looking for sites like this. Paid 200.00 for advice my five year old niece could have given me. I thought they were going to help repair my credit - not just tell me to call creditors and explain what's going on with my situation - and pay down my other debts - hello - that's what the refinance is for - to consolidate and do home repairs. Doubt I'll get a refund but I did ask....

Our problem started about 7 months ago! We started to refinance with quicken loans back in June 2010. We were told that everything was great, we were promised 4.6% rate then. (I do have the paper work to prove this too) Then months went buy and we heard nothing from them. We would keep calling them and NOTHING!! When we finally heard from them we were told that that rate went up to 4.875%. Also we needed to get an apprisal for $400. Then were told that we need to have part of our roof fixed.So $500 later we got a new roof. We have never been late on a morgage payment and I was not going to let that happen because of these people. Same thing happened for the months of Oct, Nov, and ALMOST Dec! I did have to make all of the months payment. I think it was Oct. . I was told some other information that I said I had to talk to my husband about. They ended up CLOSING the loan! So when I called back to see what was going on with our loan. We had to start back at the begining AGAIN! Another 3 months went buy and we are now in Dec. I was told again not to make this months morgage payment, because they would be closing this month. We were told not to worry everything is okay. Then Dec 22( I think)I got a call saying that I needed to pay this months morgage and that the closing cost would be $3,500! I could not believe it! Well finally we got a "actually" closing date. I was told we were going to close on the 28th of Dec. Then I was called and said that we would close in Jan! I said there is no way, I have PROOF that you said you would close that month. That is the only way we finally closed this deal. Dec 30th!! I have talked to my brother who is a lawyer, and he said that most morgages close in 45 day! If you figured out how long were in process we could have gone though almost 4 morgages! I will never use these people again! I will NEVER recomend it to anyone!

they put me and my family throw *** for 9 months working with us to get are credit up then they keep on movieing us from person to person.then they said we can get a loan so we sold are trailer that was are home and we found a house we really liked and going throw all thatpaper work.so we were waiting and waiting nobody called me or anything and then a few day later i got a email saying they are not going to give us a loan. it is a evil company and we lost alot bez of it.my family has gone throw so much bez of them,its not cool.

I have experienced the same. An entity named KELLY keeps responding to complaints on RIP OFF REPORTS using canned answers. The private person that contacts them is ALWAYS wrong and they are ALWAYS right. In my case I was hurried to sign papers, when I contacted them within a day, they then closed the paperwork and charged my credit card the $500 deposit. Well they did nothing for the money and said the fact I signed the paperwork makes me out to be at fault. I signed so I will need to pay. Signature = $500 FEE. They are in business to collect deposits not provide any service. They did NOTHING for me - no inspection, nothing. JERKS.

I've read hundreds of complaints regarding Quicken Loans and their so-called services and products. I'm sickened by what they just did to me and I've contacted an attorney who specializes in class-action lawsuits. If anyone out there is SERIOUSLY interested in pursuing a class-action lawsuit against this company, let me know.

Nope - it's not that they think their house is worth more than it is. Quicken uses this scam. Check out the websites of former employees. They'll tell you how they're trained and how that deposit is what they're after first. (yes, I know some are probably disgruntled, but there are too many with the same story to ignore - where there is smoke there is fire). They tell you what you want to hear to get that money (they keep some as commission). And their appraisals are deliberately manipulated. Mine came in exactly like the comparables in the neighborhood which they had told mewere fine in the beginning, but they then claimed it had been lower than expected.

Add me to the list! Same experience. That Mr. Patel is a slick one - promised with my good credit rating, low debt, etc. that I'd get a loan, then the problems started - same as everyone else's problems. Low appraisal, needed more documents, etc. I finally backed out when it was suggested that I could get someone at work to fraudulently write up a document for me! Told me I'd get money back (left over from their phoney appraisal) but I won't hold my breath. Mr. Patel told me they have a 94% approval rating. Could that be because they give everyone who closes who writes nice things a gift certificate?

I don't recommend Quicken Loans. They never got my info right that I sent to them in a two week period. The final numbers were posted and the interest rate was different. They wanted me to close immediately. I wanted my legal advisor to look at the documents. Quicken said that if I didn't close immediately, they would withdraw. I said fine. I lost $500 but probably save a lot in the long run.

Will not do business or recommend. My wife and I have perfect credit. We gave a 500.00 deposit and our appraisal came in 45K less than my prior appraisal 2 year before and 7K less than one done 11 years ago.I do work for a local appraisal co. and had a comp market done prior and my was still at 45K over the one done by Quicken.Even after quicken asked me to get comps for them,WHICH I DID, they still would not do the loan which would have 

put my home back at 40K over their appraisal.All this only for a save of .625 in my interest rate.They only giving me 160.00 credit which I have not received yet.

I can't believe this company, my wife and I have been working with them for 3 months and did everything they asked us to do. Once they got our $300 for credit fresh start and $400 for apprisal then they came back and said that they sent an apprisal but they could not do the loan. We are so hurt, they told us better luck next time on our next try for a house.