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Received a call from Quicken Loans Rep Joe Galvez. Inform Rep that I was not ready to have my credit pulled, that I wanted to wait until the end of the month.

Joe states the home may not be there at the end of the month.I said that was fine. Repeated again I am not ready to have my credit ran until the end of the month. Joe proceeds to tell me how do I know if I qualify for the loan. Tells me that my credit on equifax.transunion and experian is not correct.I said look When I am ready to apply I will call.

Joe then tells me when I am serious in purchasing a home yo call him. Before I knew I had to correct him.If this is customer service that you provide I will never use the service. Lost a potential customer.

I will never use this service. Thanks A lot for making my decision

Reason of review: Poor customer service.

Location: Cottage Grove, Wisconsin

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