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We have had our mortgage with Quicken Loans for about 15 years, having refinanced the loan for a lower rate twice in that time. They have been calling us relentlessly for the past few months promising that they could offer us a better deal. I told them that I didn't...
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#1147013
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Quicken Loans - Unethical company
We too are victims of Quicken. They were the first company to call. We thought they're a big company so we talked to them. A few weeks later they suggested a cosigner even thou it was a refinance for a home valued at 300k with only 90k owed on it. They ran my credit 3...
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1.0
#1146813
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I got online to check about a mortgage. I hadn't even got off the internet and my phone was already ringing and it continued ringing until Monday which was 3 Days Later including Sunday. So I answered it on Monday and they transferred me to a loan officer and Salt Lake...
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1.7
#1134956
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Quicken Loans - Dishonest scumbags

Quicken Loans
#1105397
1.0
Details
This company should be known as "Quick Swindlers". I was one of their victims. Standard MO is to string you along on the path to a re-finance and make you shell out hundreds of dollars for an appraisal. Then they pull the rug out from under and walk off with the appraisal fee. The whole company is made up of nothing but criminals. end {{REDACTED}}
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Reliability

Bogus Calls From Quicken Loans

Quicken Loans
#1085969
They have went so far as given me the name Andrew. They some how gotten my cell number and get different people to call and leave a message everyday. I have not inquired anya of there services neither am i interested. They are really pesty and annoying.
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Quicken Loans - Mortgage loan

Quicken Loans
#1074571
We were approved for a home loan for 150000 around 2 months ago and faxed all paystubs 1 month ago. Also received calls from co once a week wanting to know,if we found house yet and 1 day after we did and realtor placed our contract and bid into seller we got a call saying we couldnt have the loan after all. So now we have to withdraw everything. This is so unprofessional.
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Quicken Loans - Big waste of time and money

Quicken Loans
#1072085
1.3
Details
I applied for loan with quicken loan, after hearing & watching all those Commercials everywhere. I was very very disappointed, l waste almost 2 months in papershower required by them and money on fees, and the loan didn't happen even when was approved from the beginning. Be careful.
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Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
Website
Looking to do a small refi. Quicken loans called within 10 seconds after I completed online form and then asked me a series of questions which appeared necessary to find out what I was interested in and up to that point it all sounded legit. Last Q. was for authority...
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1.0
I didn't like
  • Pushy and a big sell job
#1132346
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I was approved through a different bank but the closing costs were higher and the interest rate was 1 point higher. So I tried quicken loans. What a joke this company is. Been at my job 33 yrs. own my home out right and have that equity plus the equity of my other...
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#1130813
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I was told online that I was approved. I had to click a button that took me to Galaxy Loans. They gave me a number to call that said we aren't taking calls now. I again called Quicken and explained what happen and was given another number to call. This number was...
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1.0
I didn't like
  • No honesty
#1129365
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I've had two loans with Quicken: A puchase and a refinance. The purchase went fine, but my refinance was a nightmere. Do not buy into their "speedy" loans. I gave them all of their documents on time and they waited until the last day. However, the worst was yet to...
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Anonymous
Smitty

I suppose it depends on who your contacts are.My refinance with them went smoothly ( more or less, it seemed like I needed to remember things I forgot back in '56 )Their rates...

2.1
I liked
  • Original loan
  • Easy to follow website for document submittal
I didn't like
  • Not being delivered what was promised
#1127488
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Quicken Loans - Q COMPLAINT
Quicken Loans - Q COMPLAINT
I used to LOVE Quicken until I bought the 2017 version. It didn't back up my data correctly so I lost over 5 months of data on all accounts. While working in the register, I wanted to delete a transaction. It deleted the transaction ABOVE the one I was on. I tried to...
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1.0
#1127340
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A message was sent saying to me saying If I don't qualify they would refund $250 for the property appraisal which they charged me $450 and they refund nothing. The 1st things that we told Aaron was the property is a rental so as an experience Loan mortgage lender that...
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1.8
#1126402
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I do not believe I have ever had a loan company ever work that hard for us to get a loan. The same person followed thru till we had it done and then others took over to close. Best loan ever, great guy we worked with, we LOVE Quicken loans! Again we would recommend...
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#1114409
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