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I contacted quicken to see if I might possibly be able to refinance my home and do a cashout to pay off some debt and do some remodeling. First I worked with Jenna, she told me that she couldn't do it because I showed a business loss on my tax returns. So I said okay...
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1.0
I didn't like
  • Indecisive
  • Given false hope
  • Too many people to deal with
#1077289
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Quicken Loans sent me a letter telling me that I can't have more than a 5% deductible on my house insurance. Since when are the allowed to get involved in our personal business? I have met my insurance and flood coverage amounts and now they want to dictate how much...
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#1076670
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Quickens Loans working in colusion with a bogus card company, "First Progress" which has only an online presense without address, phone number or without a legitimate corporation filed with the State of Georgia. They took over $200 from my friend's social security...
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1.0
I didn't like
  • Being stolen from
  • Company stole from senior citizen
  • Company stole from retired veteran
#1076192
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Quicken Loans - Mortgage loan

Quicken Loans
#1074571
We were approved for a home loan for 150000 around 2 months ago and faxed all paystubs 1 month ago. Also received calls from co once a week wanting to know,if we found house yet and 1 day after we did and realtor placed our contract and bid into seller we got a call saying we couldnt have the loan after all. So now we have to withdraw everything. This is so unprofessional.
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Quicken Loans - Big waste of time and money

Quicken Loans
#1072085
1.3
I applied for loan with quicken loan, after hearing & watching all those Commercials everywhere. I was very very disappointed, l waste almost 2 months in papershower required by them and money on fees, and the loan didn't happen even when was approved from the beginning. Be careful.
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Quicken Loans - Poor underwriting

Quicken Loans
#1069035
1.1
they ask for too much information, bug you often, are higher at closing than local banks. change numbers that lean higher, not personable stay local if you want to keep your sanity quicken loans is a pain in the ***. inept
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Quicken Loans - I think there great

Quicken Loans
#1057515
3.9
Got my loan after a horrible experience with different co. Was fast and exactly the way and time they said it would take.. Cruz family Clermont fl
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I called Quicken Loans for a loan they approved me told me I had to pay money for an appraisal I okay that after the appraisal guy just walk through my yard they called me back and told me I have a lien on my property which I had no idea they told me to take care of...
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#1075736
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I applied online for a $50000 loan on a secondary home. The loan officer called and requested more detail on me and my wife. After providing him with copy of our 2016 tax return etc. he pulled credit reports on both of us. he then told us that everything looked good an...
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I didn't like
  • Incompetence and lack of common sense
  • Incompetence and false advertising
#1072253
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While in the process of refinancing my loan with a VA loan through Quicken Loans, I was going to pay off 6 debts. After the loan was closed, they sent me 5 checks. The one debt that I wanted to pay off, they did not send a check. I contacted them and they said they...
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1.0
I didn't like
  • Customer support
  • How they treat customers
#1064353
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The application process is easy! But closing the loan is near impossible! Not only have I scanned, signed, rescanned and uploaded 30 documents, but the day before closing they are re-re-revalidating employment. Are they kidding????????? They constantly ask for more...
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Anonymous
noname

They sure do. We are so screwed right now because of that.

Anonymous
10 year mortgage holder with Q

OMG-we are going through the SAME THING!!! We are scheduled to close on our loan TOMORROW, and they said they are having trouble getting verbal verification. I called my job a...

#1059825
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I will never use Quicken Loans again. What a scam. I tried refinancing for a cash out FHA. The appraiser they used I believe purposely used the lowest sold properties and most didn't even match up to my house. The closest one that matched my property sold at 212k and...
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Anonymous
Anonymous

Exactly the same thing happened to us. So one day after the surprisingly low appraisal, we got a new loan disclosure statement. The front summary page, with the loan amount,...

Anonymous
Anonymous

I had the same experience with Quicken and their appraisal 4 weeks ago. Everyone- real estate agents, other mortgage lenders, neighbors tell me this a bad appraisal appearing...

I didn't like
  • Whole process
  • No honesty
#1059001
Reply to reviews
I wish to give 0 star. Never came across such a horrible experience with another loan officers. We were shopping around for mortgage. We called Milan and asked for current rates (just some estimate). HE refused to say until he ran my credit score. We wanted to get some...
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1.4
I didn't like
  • Really let down at this moment
  • Customer relations
#1057814
Reply to reviews
Tried to refinance and I was told no problem as a self employed person. Interest rate was locked and then after all the paperwork was done a call that I did not qualify due to self employment. This was told upfront before the process started. Not sure how the...
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I liked
  • Hope
#1055675
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