Reviews and Complaints
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5 ISSUES RESOLVED
Quicken Loans Reviews
Quicken is a rip off, plain and simple
Quicken loans rep. said that all of the major improvements to our newly built home would be included in the appraised amount. This includes a vinyl fence, ADT security system, jacuzzi, water softener, 3 custom built fish ponds, custom built flower beds, not to mention custom window treatments and built in surround sound. Well, the appraiser was here 5-10 min. and didn't ask a single question about our house, just one about my dogs. The appraised value came back at the start up, before you add anything, purchase price. They are refusing to give us back our $500 fee. By the way, why advertise as a "no cost refi" if you have to pay $500 to get the ball rolling? They have several complaints with the BBB, and they are now going to have one more. Empty promises.....
Saint Louis, Missouri
Quicken Loans Refinance
I tried to obtain a line of credit the same time I remortgaged my home. I was very specific about this being a line of credit and not a 2nd loan. Instead, Quicken deposited the full amount into my checking account and started to bill for interest from minute one! I complained..the agent absolutely agreed the loan was to be a line of credit and she would fix this. However, she could not and even more interest accumulated while she tried to do so. This was clearly a bait and switch ploy. I will never use/recommend Quicken ever again.
Quicken Loans Loan
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