Quicken Loans - Absolutely the worst
The worst experience. Wound up costing us thousands of dollars in lost credit from seller because of delays by Quicken.
Totally their fault. They admitted it!! Do not use them. Go local.
We spoke to 10+ different people during the course of the loan application. Frustrating doesn't cover it. We are so angry! Absolutely horrible.
We were lied to, given the run around, no one knew what they were doing, kept asking for the same documents over and over again, we finally had to explain to one of them how to read a particular document we had submitted. Dumb and dumber, blind leading the bling.
Reason of review: Poor customer service.
Monetary Loss: $10000.
Preferred solution: Give us a percentage of our closing costs back to make up for our loss. .
Location: Incline Village, Nevada
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