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1.0

On Monday 08-06-2019 I started my application with Rocket Mortage better known as Quicken Loans. My loan specialist was Patrick Lubeck who had to call me a lot on that day.

He stated and appraisal had to done and the cost was $500.00 dollars so I took the money out of my checking account. The appraiser showed up at the house told me he had the drawing from the court house stayed 5 minutes took a few pictures and left . I was pretty upset that he did not take time to look at all the extra work me and my wife had done to the house and $100.00 a minute was a little steep to pay. I then asked him what the appraisal was and he told me in a rude voice that he worked for Quicken Loans and he could not tell me.

I advised him that I paid for the appraisal and he was rude and stated he would only give the appraisal to Quicken Loans. When the appraisal was sent it was sent as the way we first bought the house forget about the additions. Finally on Saturday after I sent several complaints on the appraiser to Patrick Lubecks email during the week right after the appraisal . The loan specialist who called me Saturday was not Patrick it was someone else who called and stated that he was calling to resolve the matter.

So I told him good and that I would expect the $500.00 dollars back into my account he stated that Quicken Loans had nothing to do with the appraiser . I then went back to my bank statements and clear as could be Quicken Loans was the receiver of the $500.00 .I feel as though Patrick did not have the curtoisy to call me back himself that I was disrespected in the whole ordeal involving the loan. Quicken Loans is the sorriest most pitiful loan company I have ever dealth with hope they continue to cheat and lie to people to get what they want, They are the lowest *** on the earth and I have seen a lot of crooks in my life. Me being a Police Officer for 42 years I have seen the good the bad and the ugly and I rate Quicken Loans lower than all of this.They are ones that robs from the poor and fills there pockets with money.

I hope god sees what you are doing because they say god sees all. Thans for nothing Signed William S Kelly

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Full refund.

Quicken Loans Pros: Are no pros.

Quicken Loans Cons: Are all cons trying to get you to take thier loan out.

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