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Summary of Quicken Loans Customer Service Calls

17 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
04:36 AVG CALL DURATION
19% ISSUES RESOLVED

Customers Contact Quicken Loans to Ask about:

Payments and Charges:

  • “Payment issues”

Other:

  • “Want to know why 3 days before we are to closing they tell us we have to get a house out of name when i tell it would take months you tell do our we can't do nothing for us we took all of saving of 42000 $ 0f are 401 k”
  • “Personal”
  • “Refinance and get out the money”

About Quicken Loans

Top 5 Quicken Loans Services

Loan, Refinance, Mortgage, Customer Care, Home Loan

Top 5 Quicken Loans Products

Commercial

Top 5 Likes about Quicken Loans

Website, Interest rate, Speed, Easy to follow website for document submittal, Customer service

Top 5 Dislikes about Quicken Loans

Customer service, Unscrupulous, Whole process, Totally incompetent, How they treat customers

Summary

Quicken Loans, Inc. is an American company. The company was founded in 1985 by Dan Gilbert. It is a wholly owned subsidiary of Rock Holdings, Inc. The company specializes in providing of different services of financial nature. The company provides lending services: mortgage refinancing, refinance home loans with 20 down payment, more than one hundred of different mortgage loans, home purchasing, home equity loans, reverse mortgages, and so much more. Quicken Loans is considered to be the leading online mortgage lender in the United States. Quicken Loans is a lender to many leading American companies, such as ATT, Google, Yahoo, and many others.

Quicken Loans reviews and complaints

Quicken Loans is ranked 98 out of 1135 in Loans and Mortgages category

Area Served

USA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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