Contact Quicken Loans Customer Service
Quicken Loans Phone Numbers and Emails
Toll-Free Number:
-
(800) 251-9080New Loans
Customer Service:
-
(800) 863-4332Help With Loan
-
(888) 980-7238Mortgage Professional Partners of QLMS
-
(888) 855-1822Out of USA
Quicken Loans Emails:
Quicken Loans Contact Information
Quicken Loans Website:
Quicken Loans Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8:00 a.m. – 10:00 p.m. (ET)
Saturday: 9:00 a.m. – 8:00 p.m. (ET)
Sunday: 10:00 a.m. – 7:00 p.m. (ET)
Locations
Payment Address:
Quicken Loans
P.O. Box 6577
Carol Stream, IL 60197
Phoenix
1 North Central Avenue
Phoenix, AZ 85004
Cleveland
100 Public Square
Cleveland, OH 44113-2208
Charlotte
6135 Park South Drive
Suite 200
Charlotte, NC 28210
Summary of Quicken Loans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Quicken Loans Customer Service?
Payments and Charges Question:
- “Want to change payment mode”
- “Makes payments”
- “Payment”
Product/ Service Question:
- “Loan”
- “Homeloan”
- “New Home Purchase Loan”
Request for Information Question:
- “Ask questions”
- “Inquiry about my forbearance and resolutions”
- “Question regarding escrow”
Account Question:
- “Escrow account”
- “Help with account”
- “My account”
Employment Question:
- “Payoff and survey”
- “To get payoff”
- “Payoff”
Activation/ Cancellation Question:
- “Unsubscribe me to ALL emails!! So annoying!”
- “Unsubscribe”
Staff Question:
- “Rude”
- “Customer services”
Return/ Replace Question:
- “Return call”
Refund Question:
- “Refund”
Cards Question:
- “Credit card”
Other Question:
- “Need information”
- “Getting robbed”
- “Emercy loam”
About
Pros: Interest rate, Website, First week of communication, Speed, Respond quickly
Cons: Customer service, Totally incompetent, Whole process, Unscrupulous, Really let down at this moment
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Quicken Loans, Inc. is an American company. The company was founded in 1985 by Dan Gilbert. It is a wholly owned subsidiary of Rock Holdings, Inc. The company specializes in providing of different services of financial nature. The company provides lending services: mortgage refinancing, refinance home loans with 20 down payment, more than one hundred of different mortgage loans, home purchasing, home equity loans, reverse mortgages, and so much more. Quicken Loans is considered to be the leading online mortgage lender in the United States. Quicken Loans is a lender to many leading American companies, such as ATT, Google, Yahoo, and many others.
Quicken Loans is ranked 180 out of 886 in Loans and Mortgages category
USA
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