We called to see about refinancing our home and my husband told the representative that he did not know if we had a manufactured or modular home. They sent out an appraiser and we paid $500.00 for our appraisal and low and behold after the person came they called and "Oh no!
We cannot finance you because you have a manufactured home. Also we cannot give you the $500.00 payment back and we still didn't get any appraisal, so we threw away all that money and got nothing in return!!! This should be against the law.
I paid money for this service and got nothing in return. Stay away from this company!!!!
Product or Service Mentioned: Quicken Loans Mortgage Refinance.
Reason of review: I gave them $500.00 and got nothing in return!!!.
Monetary Loss: $500.
Preferred solution: Full refund.
I didn't like: Attitude about refunding my money, Company stole from senior citizen.