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I visited Quicken Loans website to see what my financing options for a mortgage. I was more interested possibly in a bridge loan because my home is paid off and wanted to sell my home and put the money towards a new home.

Not knowing about Quicken Loans, I only wanted a soft pull for what info I wanted to give them without my Social Security or making any offers. After giving my address, email, phone # and a credit rating, my phone started to blow up with phone calls. The 1st guy that called (I believe Mark was his name) was rude and did not want to listen to my needs. It seemed as if he had a document that he was reading off and I was annoying him with my questions because I wanted to cut to the chase and get my answers.

I ended up hanging up. What has upset me was that they have sent my information to several lenders and my credit score went down 7 points by a company called Credco that looked at my credit score 2 times, Aug 25th & Aug 27th. I contacted Credco and they said that they are affiliated with Quicken Loans and I should dispute my credit with them. I was recommended to a employee name Bianca Mutti, an Resolution Advocate and she said that she could not help me and that the other Lead Resolution Advocate Tonyia Payne that she was going to recommend me talk to, was not going to dispute or help me out either.

That....is unacceptable and what set me off....Obviously Quicken Loans don't care about my needs and took advantage of me and my credit score that would of giving me a lower interest rate. I will NEVER deal with this company again!

I will be filing my complaints and reviews on EVERY consumer website to let the public know about Quicken Loans and their associates and be warned. If they would of taken the courtesy to disputed my credit score, I would of let this go!

Reason of review: Going through my credit score without my consent.

Preferred solution: Dispute my credit score.

Quicken Loans Cons: That they did not want to answer my questions for my needs.

Location: 1050 Woodward Ave, Detroit, MI 48226, USA

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Guest

Be wear, of doing business or even talking to Quicken Loan Loan personal. They are crafty, unprofessional, they will try to run your credit without your expressed permission. When you come fount them, they will tell you they have a Loop hole.

Guest

Thanks for your insightful, well-written and objective experience with Q.L. It has already helped me to go in another direction...And I'm sure many others will do so.

Guest
reply icon Replying to comment of Guest-1557329

"Obviously Quicken Loans don't care..." "Well-written" for an illiterate perhaps. - Dr.

Schmendrick C. Lipschitz, M.D., Ph.D., Esq.

Guest
reply icon Replying to comment of Guest-1558549

This guy thinks he is above us all?

Guest
reply icon Replying to comment of Guest-1557329

Quicken Loans ran my credit report using Information I had provided 1 1/2 years prior. They were expressly told not to run my credit...

I talked to numerous representatives of Quicken Loan to requested they remove their credit. They FLAT REFUSED, Stating due to one of their crafty empolyees,,, maybe even trained personal asked my to verify the last 4 of my SSN to validate the information I provided 1 1/2 years ago. At no time did i give them authorization, matter of fact. I had clearly stated DO NOT RUN MY CREDIT.

After talking to several Quick Loan cronies. They won't remove the credit search, due to in boarders on an illegal action, by the them. They were clearly told not to run my credit. Don't bother trying to receive an even handed resolution from Quicken Loans.

My and your next best step is to file a complaint with your " State Commissioner of Banks" . If the " State Commissioner of Banks" provides no resolution, my and your next step is to address, " the " Federal Fair Trade Commission". They don't care if you report them to the BBB, because they have not teeth. The Ironic part is, I probably would have used Quicken Loans when I was ready to move forward..

I had many conversations with other Loan Companies, NONE of which tried to pull this kind of behivior.... Quicken Loans, Be a shamed !!!!! When you have made a mistake , own it fix it, and put more effort into saving your BRAND NAME.!!!! These are my experiences and options.

Word to the wise, I thought I was doing with a world class leader in Banking. Once again, my experience and option,,,, tread carefully when considering Quicken Loans.

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