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How do I get preapproved then they call me and say they are using a new system and I'm not approved anymore??Also they don't answer the phone when you try to call them..

his director was covering down and wouldn't answer. I had to call customer services to finally get in touch with him and told me his credit guy will call me and No one called me back...

I got the run around with them from the beginning..whatever you do don't apply with them

Review about: Quicken Loans Customer Care.

Reason of review: Poor customer service.

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