I was contacted on 12/26/2015 by a Dave Mettert from quicken loans telling me they could save me a lot of money by doing a refi, catch was he wanted a good faith deposit of $400.00.I was hesatent at first but after about a month of phone calls almost daily I gave them the oppurtunity and the $400.00.
At first things were going smooth, but evrything fell apart quick. A bad apprasil, numerous lies, uploading almost 100 documents and them admitting to losing important financial documents. I've dealt with Dave Mettert, Phillip Hatley, Zeinab Rizk and Joshua Braman plus others from there help desk. All will tell you mistruths, they do not care about you!
Once they get your $400.00 everything is computer generated and real people are hard to get ahold of. It is now 5/4/2016 and I just told them to forget it! They wont refund any money.
Please dont give them your money....Nothing but a fraud and scam!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of quicken loans refinance and associated monetary loss in the amount of $400. Quicken Loans needs to issue a full refund according to poster's claims.