Manufacturer: Quicken Loans Category: Customer Care Clear all filters (31 of 31 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Quicken Loans told us the home that we wanted to buy "is on Indian Land" so I checked with state officials who told me there is NO Indian Land anywhere in our entire state. Quicken Loans told the buyers, who were buying our home "AS IS" that there was no way the...
Read more
2.1
Product
Quicken Loans Customer Care
#1094650
Reply to reviews
I received a call from someone and my deal with my bank for my home is still better than what quicken loans could've done for me. So I told the customer service rep to delete my info. Now May 17' and these people are still bombarding me with phone calls. I have asked...
Read more
1.0
Product
Quicken Loans Customer Care
#1051397
Reply to reviews
Was trying to buy home that was renting and living in.Nick Babut assured us we qualified for buying a home with a FHA loan. We proceeded to tell the owner and property management company that we were buying the house, and it would be bought before our lease was up on...
Read more
1.0
Product
Quicken Loans Customer Care
I didn't like
  • Illegal
  • Really let down at this moment
  • Customer relations
#1050480
Reply to reviews

Bogus Calls From Quicken Loans

#1085969
They have went so far as given me the name Andrew. They some how gotten my cell number and get different people to call and leave a message everyday. I have not inquired anya of there services neither am i interested. They are really pesty and annoying.
Comment
Show

Quicken Loans - Mortgage loan

#1074571
We were approved for a home loan for 150000 around 2 months ago and faxed all paystubs 1 month ago. Also received calls from co once a week wanting to know,if we found house yet and 1 day after we did and realtor placed our contract and bid into seller we got a call saying we couldnt have the loan after all. So now we have to withdraw everything. This is so unprofessional.
Comment
Show

Quicken Loans Customer Care Review

#928703
1.0
Details
Quicken loans deleted my negative review of Renee. She discriminated against me because I am elderly. I'm only 62 years old but I'm retired. Young people need to learn that they cannot disrespect older citizens and get away with it. I will be filing an age discrimination lawsuit.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Quicken Loans Customer Care Review

#921382
They called daily for weeks after I told them I did not want a loan from them and then made the mistake of telling them why. I never applied for a loan with them. They then sent me a letter stating my loan request had been denied because repairs were needed for my house. Talk about dishonest! Buyer beware don't go there or even speak to this dishonest boiler room of hucksters. Hang up.
Comment
Show
I filled out one form for quicken loan and was turned down. then the phone calls started 1 to 4 times per day to call them back which I did not since they tuned me down the first time which took over an hour of my time. after days of not calling them back you would...
Read more
Quicken_Loans
Quicken_Loans

Hi there, we are sorry to hear this and can certainly have you opted out. Send me an email with the subject "opt-out" and the number you're receiving calls at to amanda@quicke...

Product
Quicken Loans Customer Care
#1042930
Reply to reviews
I went with different mortgage company and got my approval!! what else can I say they have the worse customer service, and I don't trust them, they advertise how great they are EXCUSE ME, stop the lies, tell people up front what they need to qualified with you. don't play with people telling that you can make it happen when you can't, it does hurt, to think your going to be able to get a house and then you don't, I wish all that go thru quicken loans...
Read more
Product
Quicken Loans Customer Care
#1030931
Reply to reviews
They should of figured out that I didn't qualify before they did an appraisal. These people are scam artists and thieves. They do not belong in the loan business. They need to be sued and they need to pay back every dime they scammed people. These people that work for this company are shysters. Do not use quicken loans...
Read more
Anonymous
Smitty

Did the deal fall through because you did not have at least 20% equity ?They can't know that until they get an appraisal.We got hammered by Hunt****** Bank who went out of the...

Product
Quicken Loans Customer Care
#1029158
Reply to reviews
Never ending paperwork.Nothing is ever good enough. It is like they work against you not with you. Lack of "local" experience hurts a countrywide lender. The "Rocket" explodes after takeoff ! Don't *** ! You are just a number. Nothing more. Impersonal and...
Read more
Anonymous
Melissa Welch

Just had a similar experience. They tell you one thing then later it's another. They say we need this and this and then they say oh and we need this. They tell you you're appr...

1.4
Product
Quicken Loans Customer Care
I didn't like
  • Impersonal
#1017986
Reply to reviews
lies and very rude.....I am the one who takes care of everything because my husband is at work but I can not cancel our acct he has too...That is bull...My husband wanted me to do it but now after a hard days work he has to take time out to call (if he can) when I...
Read more
2.2
Product
Quicken Loans Customer Care
I liked
  • Website
I didn't like
  • Very pushy
  • Mislead you
  • Lied constantly
#1009274
Reply to reviews
I had another by "Credco/Quicken" recently, but that was for a legitimate refi loan from Quicken Loans. I have had nothing but good experiences with them except for the unauthorized and unnecessary credit checks. My credit rating on Equifax has fallen from over 800 to...
Read more
Product
Quicken Loans Customer Care
#988027
Reply to reviews
I was lied to just so my credit scores could be pulled up, the agent was not knowledgeable and didn't know much about the process as he should of.I told him my situation and he said it was fine. As soon as my credit score came up, he said it looks good and total...
Read more
1.6
Product
Quicken Loans Customer Care
#945481
Reply to reviews