Product: Quicken Loans Customer Care Clear all filters (0 of 47 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Called on Aug. 1, 2018 and spoke with AMANDA FRATT. I provided all information needed to receive a quote for a mortgage loan. After "reviewing" the information for me and my husband, she stated EMPHATICALLY "I hate to tell you this, but you will NEVER get a home...
Read more
Morrical
Morrical

The broker we dealt with also disappeared.

Anonymous
Smorrical

Quicken Loans is famous for this. They have created financial hardship and devastation on consumers. This company should not be able to stay in business, I personally will con...

1.0
Product
Quicken Loans Customer Care
I didn't like
  • Way they do business
  • Incompetent
#1335685
Reply to reviews
I had major damage to my home due to Hurricane Harvey. I sent my insurance check to Quicken in November 2017 to be held in escrow. On April 20, 2017 I sent Quicken a request to release $66,000 to me for money I had already spent. I provided them with a letter detailing...
Read more
1.0
Product
Quicken Loans Customer Care
#1259088
Reply to reviews
Show

Quicken Loans - DO NOT USE A COMPANY THAT WILL CONTINUE BROW BEATING PEOPLE

QUICKEN WAS TOLD NEVER TO CALL BACK, BUT CONTINUES TO HARASS US BY TELEPHONE. WE HAVE EVERY CALL LOGGED ON THE MACHINE TO TAKE TO THE FTC.
Product
Quicken Loans Customer Care
#1257109
Reply to reviews
I have been entering HGTV Dream and smart home contests for years and lately I have been inundated with calls from Quicken loans. I did not check anything saying I wanted their info. They call four to five times a day!!!!!!This is unacceptable. The last call I told...
Read more
Product
Quicken Loans Customer Care
#1245741
Reply to reviews
I am considering doing a refi on my house. I am not sure if it is worth it or not so I just wanted to make a few calls and see what is out there. Rocket would give me a range of rates but that was it unless I was willing to give them my SS number. I asked why she could...
Read more
Anonymous
figure it out

Furthermore, calling around to lenders asking “what’s your rate? what’s your fees? I’m not giving you my ssn.” Is about as useful as playing in traffic. Your fees and rate are...

Anonymous
figure it out

Jesus Christ you are dumb as a rock. The appraisal fee, title fee, escrow fee is the same regardless of what lender you go with. Those are third party fees and your property t...

Product
Quicken Loans Customer Care
#1233043
Reply to reviews
Your allowed to send in other comps in the area . Long story short we change Lenders and he found all these charges that quicken loans was charging us . So make sure you look at your paper work !!! We lost money but would have lost more if we chose to stay with the...
Read more
1.0
Product
Quicken Loans Customer Care
#1224843
Reply to reviews
These people call you over and over and over again, at all hours, harassing you -- no matter how many times you tell them you are not interested. They simply refuse to take "no" for an answer. Since calling them, now I also receive numerous calls about "my mortgage"...
Read more
Quicken_Loans
Quicken_Loans

Hi, there! We're sorry to hear that you're receiving an overwhelming amount of communication from our team. If you'd like to opt out, please click here: https://www.quickenloa...

Product
Quicken Loans Customer Care
#1222760
Reply to reviews
My experience with QL is pretty standardwhich means god awful.They are anything but quick, but slow, slow, slow. Constantly losing track of paperwork, employment verification, etc. They’d bounce me from one representative to the next. Nearly lost me my earnest money...
Read more
1.9
Product
Quicken Loans Customer Care
I liked
  • Getting refused a loan so i could escape them
I didn't like
  • Whole process
#1212006
Reply to reviews
Never trust QnL they ask all your information and pkay with your time and hopes and at the end they dont do nothing
Read more
Quicken_Loans
Quicken_Loans

Hello! We are sorry to hear that you feel this way regarding your recent experience with us. Our team would like to gather additional details to research your situation furthe...

1.0
Product
Quicken Loans Customer Care
#1210355
Reply to reviews
Quick and loan sucks.Wasted my precious time and run my credit unnecessarily. Alan skiba very rude with no good customer approach. David Cuda very friendly person with good customer approach. The journey starts when we wanted to buy our new home. I specifically told...
Read more
Quicken_Loans
Quicken_Loans

Hello! We're sorry to hear that you aren't pleased with your experience with us. Our team would like to learn more regarding your situation. If you could, please email additio...

Product
Quicken Loans Customer Care
#1205524
Reply to reviews