Product: Quicken Loans Customer Care Clear all filters (0 of 49 reviews match)
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Called on Aug. 1, 2018 and spoke with AMANDA FRATT. I provided all information needed to receive a quote for a mortgage loan. After "reviewing" the information for me and my husband, she stated EMPHATICALLY "I hate to tell you this, but you will NEVER get a home...
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Morrical
Morrical

The broker we dealt with also disappeared.

Anonymous
Smorrical

Quicken Loans is famous for this. They have created financial hardship and devastation on consumers. This company should not be able to stay in business, I personally will con...

1.0
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Quicken Loans Customer Care
I didn't like
  • Way they do business
  • Incompetent
#1335685
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Quicken Loans called me at 8:30 in the morning on a Sunday on Memorial Day weekend. I asked them to call me back at 1. They were very pushy, but I insisted for them to call back and then hung up the phone. 5 minutes later, I was awakened again this time by a Trans...
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Quicken_Loans
Quicken_Loans

Hi, there! We're sorry to hear about this poor experience. Our team would like to take a deeper look into your situation and review the communication between you and our team ...

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Quicken Loans Customer Care
#1268004
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They called me and asked if I was thinking of buying a home and I told them probably in the future. They said well we need to run your credit and I told them NO, that I was working on raising my score and I don’t want my credit ran. Low and behold I got a denial letter...
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1.0
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Quicken Loans Customer Care
#1267343
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I had major damage to my home due to Hurricane Harvey. I sent my insurance check to Quicken in November 2017 to be held in escrow. On April 20, 2017 I sent Quicken a request to release $66,000 to me for money I had already spent. I provided them with a letter detailing...
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1.0
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Quicken Loans Customer Care
#1259088
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Quicken Loans - DO NOT USE A COMPANY THAT WILL CONTINUE BROW BEATING PEOPLE

QUICKEN WAS TOLD NEVER TO CALL BACK, BUT CONTINUES TO HARASS US BY TELEPHONE. WE HAVE EVERY CALL LOGGED ON THE MACHINE TO TAKE TO THE FTC.
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Quicken Loans Customer Care
#1257109
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I have been entering HGTV Dream and smart home contests for years and lately I have been inundated with calls from Quicken loans. I did not check anything saying I wanted their info. They call four to five times a day!!!!!!This is unacceptable. The last call I told...
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Quicken Loans Customer Care
#1245741
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I am considering doing a refi on my house. I am not sure if it is worth it or not so I just wanted to make a few calls and see what is out there. Rocket would give me a range of rates but that was it unless I was willing to give them my SS number. I asked why she could...
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Anonymous
figure it out

Furthermore, calling around to lenders asking “what’s your rate? what’s your fees? I’m not giving you my ssn.” Is about as useful as playing in traffic. Your fees and rate are...

Anonymous
figure it out

Jesus Christ you are dumb as a rock. The appraisal fee, title fee, escrow fee is the same regardless of what lender you go with. Those are third party fees and your property t...

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Quicken Loans Customer Care
#1233043
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Your allowed to send in other comps in the area . Long story short we change Lenders and he found all these charges that quicken loans was charging us . So make sure you look at your paper work !!! We lost money but would have lost more if we chose to stay with the...
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1.0
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Quicken Loans Customer Care
#1224843
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These people call you over and over and over again, at all hours, harassing you -- no matter how many times you tell them you are not interested. They simply refuse to take "no" for an answer. Since calling them, now I also receive numerous calls about "my mortgage"...
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Quicken_Loans
Quicken_Loans

Hi, there! We're sorry to hear that you're receiving an overwhelming amount of communication from our team. If you'd like to opt out, please click here: https://www.quickenloa...

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Quicken Loans Customer Care
#1222760
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My experience with QL is pretty standardwhich means god awful.They are anything but quick, but slow, slow, slow. Constantly losing track of paperwork, employment verification, etc. They’d bounce me from one representative to the next. Nearly lost me my earnest money...
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1.9
Product
Quicken Loans Customer Care
I liked
  • Getting refused a loan so i could escape them
I didn't like
  • Whole process
#1212006
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