Product: Quicken Loans Customer Care Clear all filters (0 of 44 reviews match)
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I have been entering HGTV Dream and smart home contests for years and lately I have been inundated with calls from Quicken loans. I did not check anything saying I wanted their info. They call four to five times a day!!!!!!This is unacceptable. The last call I told...
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Quicken Loans Customer Care
#1245741
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I am considering doing a refi on my house. I am not sure if it is worth it or not so I just wanted to make a few calls and see what is out there. Rocket would give me a range of rates but that was it unless I was willing to give them my SS number. I asked why she could...
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Anonymous
figure it out

Furthermore, calling around to lenders asking “what’s your rate? what’s your fees? I’m not giving you my ssn.” Is about as useful as playing in traffic. Your fees and rate are...

Anonymous
figure it out

Jesus Christ you are dumb as a rock. The appraisal fee, title fee, escrow fee is the same regardless of what lender you go with. Those are third party fees and your property t...

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Quicken Loans Customer Care
#1233043
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Your allowed to send in other comps in the area . Long story short we change Lenders and he found all these charges that quicken loans was charging us . So make sure you look at your paper work !!! We lost money but would have lost more if we chose to stay with the...
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1.0
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Quicken Loans Customer Care
#1224843
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These people call you over and over and over again, at all hours, harassing you -- no matter how many times you tell them you are not interested. They simply refuse to take "no" for an answer. Since calling them, now I also receive numerous calls about "my mortgage"...
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Quicken_Loans
Quicken_Loans

Hi, there! We're sorry to hear that you're receiving an overwhelming amount of communication from our team. If you'd like to opt out, please click here: https://www.quickenloa...

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Quicken Loans Customer Care
#1222760
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My experience with QL is pretty standardwhich means god awful.They are anything but quick, but slow, slow, slow. Constantly losing track of paperwork, employment verification, etc. They’d bounce me from one representative to the next. Nearly lost me my earnest money...
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1.9
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Quicken Loans Customer Care
I liked
  • Getting refused a loan so i could escape them
I didn't like
  • Whole process
#1212006
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Never trust QnL they ask all your information and pkay with your time and hopes and at the end they dont do nothing
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Quicken_Loans
Quicken_Loans

Hello! We are sorry to hear that you feel this way regarding your recent experience with us. Our team would like to gather additional details to research your situation furthe...

1.0
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Quicken Loans Customer Care
#1210355
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Quick and loan sucks.Wasted my precious time and run my credit unnecessarily. Alan skiba very rude with no good customer approach. David Cuda very friendly person with good customer approach. The journey starts when we wanted to buy our new home. I specifically told...
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Quicken_Loans
Quicken_Loans

Hello! We're sorry to hear that you aren't pleased with your experience with us. Our team would like to learn more regarding your situation. If you could, please email additio...

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Quicken Loans Customer Care
#1205524
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They ran my husband's credit report 4 times w/o hos authorization. This lowered his score, now he no longer qualifies for a lower interest rate. We filed a complaint with the CFPB, Quicken responded stating his spouse authorized 4 credit pulls because she had a freeze...
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Anonymous
Anonymous

Exact same thing happened to me. If they feel you are shopping around. They will pull your credit daily/weekly to make sure you feel properly bullied for it.

user26596305
user26596305

They run my husband credit score and mine too which lower our credit . they did it with our permition but they did not tell us that was going to lower it. And after getting al...

1.0
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Quicken Loans Customer Care
#1198361
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As I began my journey on purchasing a larger house for my family, I decided to give Rocketmortgage a try.I have monitored my credit on QLcredit and decided it was time. I applied about 10am this morning. After the short application it notified me that I needed to speak...
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Quicken_Loans
Quicken_Loans

Hi, there! Thanks for bringing this situation to our attention. If you could, please email us your contact information and additional details to Sarah@QuickenLoans.com, we wou...

1.0
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Quicken Loans Customer Care
#1196869
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Quicken Loans - Night mare

Trusted agent, fill he took advantage of my situation
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Quicken Loans Customer Care
#1196660
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