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They encourage you with my exc.credit(mine 770 morgage rates)then they use Metro-West appraises.I looked into Metro-West appraisals,and low and behold they have horrible reviews throughout the country.I called Quicken Loans to say I did not want to use Meto-West...
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1.0
I didn't like
  • Very deceitful
  • How they treat customers
  • Whole process
#1262620
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Quicken loan from the point of negotiating the sale of my home charged an insane amount for a restoration company which also committed acts of theft from home and fraud where distraction of property, thank god for nosey neighbors having proof of theft showing pics of...
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#1261773
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This company does not care for the consumer. Their only goal is to get your credit card information to charge your card $500. I had an appraisal done which came in good. Then they tell me that my debt to income ratio does not qualify me and they can no longer do the...
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#1261352
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about 9 years ago I refinanced from my original mortgage lender to Quicken loans. Every thing went OK for a while - until I hit hard times about 3 years ago. Instead of being helpful when I fell behind, they kept setting me up on payment plans that didn't help at all....
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#1261093
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The loan officers don’t care about the client. They pressure you into running your credit without asking questions or finding out to better serve the client. I told the representative my concerns about running my report,yet they still said I had a chance. Against my...
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#1259895
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I had major damage to my home due to Hurricane Harvey. I sent my insurance check to Quicken in November 2017 to be held in escrow. On April 20, 2017 I sent Quicken a request to release $66,000 to me for money I had already spent. I provided them with a letter detailing...
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1.0
#1259088
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Had damage to home and insurance wrote check to both us and quicken. Major repair to home completed and still fighting with quicken to release money to pay roofers. Keep getting different story and instructions every time quicken contacted. Customer service is...
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#1258536
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Quicken Loans - DO NOT USE A COMPANY THAT WILL CONTINUE BROW BEATING PEOPLE

QUICKEN WAS TOLD NEVER TO CALL BACK, BUT CONTINUES TO HARASS US BY TELEPHONE. WE HAVE EVERY CALL LOGGED ON THE MACHINE TO TAKE TO THE FTC.
#1257109
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Run away as fast as you can. They asked for 500 upfront for an appraisal something Ive never done before for 3 past appraisals over last 31 yrs. The appraisal co is owned by same mother co as them. My appraisal was inaccurate right down to the number of rooms in my...
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2.5
I didn't like
  • Connection with two co
#1255677
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Contact Quicken Loans

Mailing Address:
Quicken Loans - Main Office
20555 Victor Parkway 1050 Woodward Ave, Detroit, MI 48226
Livonia, MI 48152
USA
Phone:
(800) 251-9080
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I have not completed my process with Quick Loans at this time but I have refinanced with them once before and they provided excellent customer service and rates. At this point, my experience has been very pleasant. My loan officer is very friendly and knowledgeable....
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#1253328
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