Good time to buy

yes Im a impaired from milatary service. just looking for a home. billion dollar Coronavirus.

User's recommendation: yed.

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ID
#2370810 Review #2370810 is a subjective opinion of poster.
Location
Lakeland, Florida
New Reviewer

Fraudulent Loan Application

I was contacted by Quicken Loans employee Eric Jones via an uninvited solicitation call. Mr. Jones attempted to pitch me a refinance of my existing Quicken Loans mortgage. During the conversation, I explained to Jones that I was not currently working; Jones responded by ending the call. I reasonably assumed that was the end of the matter. On December 15, 2020, I received a letter notifying me that Loan Number xxxxxxx775 was denied. Let me be clear: I did not apply for a loan. I am very troubled that a loan application was initiated in my name, and that I am now in possession of a letter indicating that I was denied credit. When I spoke with Sr Loan Researcher, Scott Bundy, he told me that it is Quicken Loans standard practice to initiate loan applications, even when there isn't a request to do so by the consumer. He indicated he was not able to expunge this transaction from my record, nor ensure the fraudulent practice of opening unrequested loan applications is stopped.

User's recommendation: Do not speak to Quicken Loans if they call you.

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1 comment
#1982635

Beware of unethical marketing.

ID
#2361661 Review #2361661 is a subjective opinion of poster.

Quicken dropped the ball with supplying title with all documents

A client of mine regretfully used Quicken Loan for her mortgage. From start to no end, their insane roller coaster customer (non)service has not taken. There was excellent communication with title and insurance agent. Quicken couldn't follow simple instructions for...
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ID
#2338443 Review #2338443 is a subjective opinion of poster.
Location
Orlando, Florida

Bad experenice

Started working on a refinancing in September, gave them everything they asked for, but they kept asking for more information. Then they gave mean awful time about my deed because my husband had passed away three years ago. I had to get my attorney involved to get it straight and it took the better part of 3 weeks. Then I received a call from Dana Gold who was very rude and not helpful at all. I wish I had read all the complaints before even talking with these people. Only one person was good to work with and that was Richard he was most helpful and pleasant. I would never recommend this company never, unless you want an unpleasant experience and lots of stress.

User's recommendation: Don't do business with them they are awful and you never get to the end for closing.

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ID
#2332148 Review #2332148 is a subjective opinion of poster.
Location
Wichita, Kansas

Emails

I get texts from you Every Day!!!!! There is no way to unsubscribe. Please delete me!!!!!! 815751****.
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ID
#2327645 Review #2327645 is a subjective opinion of poster.
Location
Racine, Wisconsin

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Verified Reviewer
New Reviewer

False Advertisement

Quicken Loans - False Advertisement
When researching online, it states that people who have paid off bankruptcy does not have a wait period for an FHA loan just needs a credit score of at least 580. HOWEVER, when actually taking to them, they state you have to have a score of 640 or better. This is FLASE ADVERTISEMENT!!!

User's recommendation: Don't believe what they put in writing, because they tell you something different.

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ID
#2314469 Review #2314469 is a subjective opinion of poster.
Service
Quicken Loans Mortgage
Pros
  • First week of communication
Cons
  • False advertisement
Preferred solution
Let the company propose a solution

Terrible Experiences with Quicken/Rocket Loans

11/27/2020 - I wasted 10 weeks working with Quicken/Rocket trying to obtain a mortgage for a co-operative (co-op) apartment in New York City. I quickly received a pre-approval letter and then after uploading 20 documents I received a verified approval letter. I regualarly spoke with my agent and sent a copy of a signed contract. A day AFTER I signed a contract and made a 10% deposit I received a call that co-op loans were NOT available.

User's recommendation: Stay AWAY from Quicken/Rocket Mortgage.

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ID
#2307623 Review #2307623 is a subjective opinion of poster.
Location
East Elmhurst, New York
New Reviewer

THE ABSOLUTE WORST *** SHOW I HAVE EVER EXPERIENCED

CIRCUS THE BIGGEST CIRCUS NEVER NEVER NEVER
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ID
#2306957 Review #2306957 is a subjective opinion of poster.
Preferred solution
CLOSE THE LOAN ON 11-30-20 AS CONTRACTED
New Reviewer

Can’t get customer service on phone

Paid off home several week ago but havent received title/paper work did get escrow refund but nothing else
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ID
#2306846 Review #2306846 is a subjective opinion of poster.
Preferred solution
Home pay off paper work paid over 3 week ago have received any paperwork/deed

Trying for almost 3 months to refinance.

I first applied for a refinance the first of September. Since then I've got nothing but the run around with no end in sight. I just got my second rate extension. They are now wanting more check stubs and employer verification... also for the 3rd time. If I ever get through this closing I will be amazed. They do not communicate in any way unless they want *** you've already turned in multiple times. I have bought many houses and refinanced all at one time or another. This is by far the least reputable company I've ever dealt with. All complaints fall on deaf ears. Disgusting to be treated this way.

User's recommendation: Stear clear.

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ID
#2292273 Review #2292273 is a subjective opinion of poster.
Service
Quicken Loans Home Loan
Cons
  • Want the same information multiple times
  • Will not schedule a closing date after almost 3 months
  • No communication
Preferred solution
Deliver product or service ordered
New Reviewer

Taking for ever. Phone Tag. Refusing there proposal.

DSeveral weeks ago, I contacted Quicken Loans. Wanted a quote. That's when the phone tag started. After 3 Days . I gave up ! I went with NEW DAY ! To start they wanted $500. for a drive by. So I refuse there offer. Since then I have gotten 2 letters saying they refuse me ! Like I said I am closing with NEW DAY in just a few days. But let the BUYER beware. You turn Quicken loan down, They will try to distroy your credit. Best thing to do is don't call them !
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ID
#2286950 Review #2286950 is a subjective opinion of poster.
Preferred solution
Apology

Quicken loans are SLOW to process paperwork, which impacts us by having to send duplicate docs. We finally fired QUICKEN.

Quicken moved SOOO slowly with the re-fi. We fired QUICKEN, and decided not to re-fi. Be aware they offer poor customer service. Very hard for them to take responsibility for why the move so slow through the process. We were moving in to the 4th month.

User's recommendation: run away!

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ID
#2273605 Review #2273605 is a subjective opinion of poster.
Location
Whitmore Lake, Michigan

Harassment

These people won't stop calling !!

User's recommendation: Don't even contact this company.

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ID
#2268370 Review #2268370 is a subjective opinion of poster.
Location
Branson, Missouri

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Verified Reviewer
New Reviewer

I’m a veteran my loans are from government

Take me off call list
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ID
#2263790 Review #2263790 is a subjective opinion of poster.
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Take me off call list

Take me off call list
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ID
#2263780 Review #2263780 is a subjective opinion of poster.