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I sent an online inquiry for a loan and Quick Loans answered. Tyler Guthrie with Quicken answered my inquiry. He said that he had to pull my credit report in order to talk to me. I asked him several times if it would effect my credit score and he lied. He told me no that it would not effect my credit score. He also told me that he would send me a copy of my credit report via email.

I received an email later from Tyler. My credit report was not attached. It had directions for contacting Quicken to get setup to get a credit report. I called Quicken to get setup and asked them if my credit score was effected by the credit pull. They said yes, that it was effected. Tyler had repeatedly lied about my credit score being effected.

I tried to contact his manager, and the manager hung up. I called back again and got put through to somebody else who said the would "investigate" the issue. She said she couldn't guarantee as to whether they could reverse the credit pull. I was told that the credit pull would pull down my score by 7 points. Don't believe anything Quicken says to you. They come up with fancy lies about how they are rated so high and how trustworthy they are. They are not. They are unscrupulous liars.

Reason of review: Pulled down my credit score.

Preferred solution: Quicken has jeopardized my chance to get a loan and potential lower rates. They can now pay off the loan..

Quicken Loans Cons: Run around, Advertisement, Customer service, Lies, Unscrupulous, Greedy, Selfish, Unneccessary.

Location: Denver, Colorado

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Guest

Yes Quicken Loans sales team lies too much and effects lots of peoples credit score and credit report.. QUICKEN LOANS team are cheaters

Guest

Pulled mine 6 hard pulls and brought my score to 732 and said I no longer qualify for the better rate.

Guest

I applied for a mortgage from Quicken using Rocket Mortgage, they pulled my credit 4 times, because I had paid off a few medical debts and they kept checking in to see where they had dropped. Each time I asked if it would effect my score in which they said no, I was in the 45 day window.

I ended up getting a mortgage through a local lender at the end because they had a better program. Quicken also had a similar program that they tried to qualify me for after saying I was going with my local lender, they pulled my credit again but was short by 6 points for them. Needless to say now that I am checking my credit scores as I am closing on a house.

My once 704 score has tanked 80 points due to all these inquiries! Makes me sick!

Guest

Do not use Quicken Loans .. my score went from 756 to 750 ..

it dropped 6 points all across when they did a hard pull .. usually pulls drop 1 or 2 points..

I believe lenders get paid every time they pull your credit.. in the mean time it takes a month to see results about your score when paying debt but they are quick to post negative and inquiries within seconds

Guest

I am experiencing the same exact situation. We applied for a home loan and had my credit pulled on May 4th, then again on May 17th.

How does this make any sense? My credit score has dropped over 30 points. Working with QL is a nightmare.

Do not recommend for a home loan. Save yourself the headache.

Guest

They have pulled my credit report without my approval.

Guest

They pulled my report and my credit score plummeted!!

Guest

Pulled my report twice & to date have changed our closing date 3 times.

Guest

I had a similar situation. They pulled my credit TWICE! So now I have two hard inquiries!

Guest

I also had a similar experience with Quicken Loans. They told me their credit check would not effect my credit.

Well, wrong! It showed up as a hard pull and stayed on my credit for 3 years.

Guest

I'm already filing a complaint with the state of Ohio. You can deal with them.

Guest

Hi there, we would like to look into your situation with our team. Could you please email us at Sheila@***.com?

Guest
reply icon Replying to comment of Guest-955869

why? you wont do *** about it..

You will however be able to talk to my lawyer. We are building a case against your company. I'm glad to see that you've done the same to hundreds of people.

I will be getting many of those people to join me in my lawsuit.. Have a nice day...

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