Update by user Mar 05
we wanted to refinance home did not inform us up front they could not loan less than 90,000.00 and took the $500.00 for apprasior we knew it would not appraise at 90,000.00 took 500.00 senior citizen limited income
Original review posted by user Mar 04
THEY HAD PREPARED ALL THE PAPER WORK WE HAD TO PAY 500.00 OVER THE PHONE FOR THE APPRAISOR REPORT AFTER THAT THEY NOTIFIED US THEY COULD NOT LOAN ANYTHING LESS THAN $90,000.00 WE DID NOT ASK TO BORROW THAT MUCH JUST WANTED TO REFINANCE TO ADD SIGNIFICANT OTHER ON TITLE.. WE JUST LOST A HOUSE PAYMENT. BETTER BUSINESS B NEEDS TO INVESTIGATE .
Product or Service Mentioned: Quicken Loans Refinance.
Reason of review: LIED TO US WE DID NOT WANT TO REFINANCE FOR 90,000.00.
Monetary Loss: $500.
Preferred solution: Full refund.
Quicken Loans Cons: Took advantage of the elderly lost money not honest, Attitude about refunding my money, Leadership.