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Update by user Mar 05

we wanted to refinance home did not inform us up front they could not loan less than 90,000.00 and took the $500.00 for apprasior we knew it would not appraise at 90,000.00 took 500.00 senior citizen limited income

Original review posted by user Mar 04

THEY HAD PREPARED ALL THE PAPER WORK WE HAD TO PAY 500.00 OVER THE PHONE FOR THE APPRAISOR REPORT AFTER THAT THEY NOTIFIED US THEY COULD NOT LOAN ANYTHING LESS THAN $90,000.00 WE DID NOT ASK TO BORROW THAT MUCH JUST WANTED TO REFINANCE TO ADD SIGNIFICANT OTHER ON TITLE.. WE JUST LOST A HOUSE PAYMENT. BETTER BUSINESS B NEEDS TO INVESTIGATE .

CHARLES HERTEL

KAREN CLARKSON

314-402-5094

Product or Service Mentioned: Quicken Loans Refinance.

Reason of review: LIED TO US WE DID NOT WANT TO REFINANCE FOR 90,000.00.

Monetary Loss: $500.

Preferred solution: Full refund.

Quicken Loans Cons: Took advantage of the elderly lost money not honest, Attitude about refunding my money, Leadership.

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Morrical
#1673219

Quicken Loans will do anything to take money from the consumer. It is a legal mafia.

DentalLlama
#1654064

DO NOT DEAL WITH QUICKEN LOANS UNLESS YOU WANT TO LOOSE MONEY AND BE DENIED TO REFINANCE AND NOT BEING TOLD UP FRONT THAT THEY DO NOT FINANCE FOR ANYTHING LESS THAN 90,000.00 WE DID NOT WANT THAT MUCH. THE INDIVIDUAL SENT OUT TO APPRAISOR THE PROPERTY WAS EXTREMELY LOW WE JUST PURCHASED THE HOME YEAR AGO MADE IMPROVEMENTS INSIDE AND OUTSIDE AND ALL REPAIRS WE KNOW BEFORE AND AFTER WAS WORTH ADDITIONAL 10,000 OVER WHAT WE PAID FOR YEAR AGO QUICKEN LOAN SETUP TO GET YOUR MONEY TAKING MONEY FROM THE ELDERLY ON FIXED INCOME